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Corrective Action / Preventive Action

CAPA FORM

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What is the CAPA Form?

The Corrective Action/ Preventive Action (CAPA) Form provides a means to document non-conformances related to elements of the quality system. The CAPA process is an integral part of ISO 13485:2016 Medical Devices - Quality Management Systems - Requirements for Regulatory Purposes.

  • CAPA may be initiated by any employee governed by the quality system.
  • CAPA may be initiated as a proactive measure, intended to prevent a nonconformance.
  • Corrective actions are actions taken to eliminate the causes of an existing nonconformity or other undesirable situation.
  • The CAPA process includes a rigorous root cause investigation and verification that measures implemented are sufficient to prevent nonconformities.

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3 Tips on CAPA:

CAPA is a multidisciplinary process. Below are three actionable tips to help you make progress in the right direction.

  1. QA owns the CAPA process and is responsible to facilitate handoffs between initiation, investigation, verification and closure.
  2. Using the 5-Whys method for root cause investigation ensures a comprehensive evaluation of the problem.
  3. Using a cross-functional team to develop corrective or preventive action measures enhances compliance and effectiveness of actions.

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FAQ AboutĀ CAPA

Here are some answers to frequently asked questions about CAPA.

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